Last Updated: [November, 2025]

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At Living Well, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.

 

By using this website, you agree to the terms outlined in this policy.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When you contact us, sign up for a program, subscribe to our emails, or book a session, we may collect:

• Your name

• Email address

• Phone number (if provided)

• Payment or billing details (processed securely through third-party providers)

• Any information you voluntarily share through intake forms or messages with a coach remains confidential to only that coach unless permission is otherwise requested and granted.

• Any information you voluntarily submit through website forms or message via the support email may be collected

b. Automatically Collected Information

Wix, and other analytics tools, including Google Analytics, may automatically collect certain data, including:

• IP address and device information

• Browser type and version

• Pages visited, time spent, and interactions on the site

• Cookies (small data files used to improve your browsing experience). You can manage or disable cookies through your browser settings.

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2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and provide coaching services

• Schedule sessions and manage appointments

• Send relevant updates, newsletters, or promotional materials (you can unsubscribe anytime)

• Improve our website and services

• Maintain security and prevent misuse

We do not sell, rent, or share your personal data with third parties for marketing purposes.

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3. Data Storage and Security

Our website is hosted on the Wix.com platform.
Wix provides us with the online platform that allows us to offer services to you. Your data may be stored through Wix’s data storage, databases, and general Wix applications, all of which are secured behind a firewall.

If payments are processed, they are handled securely by third-party providers (e.g., Wix Payments, Affirm, or PayPal). Living Well does not directly store credit card details.

We take reasonable precautions to protect your personal data, but no online transmission is 100% secure. You share information at your own risk.

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4. Data Retention

We retain personal data only for as long as necessary to:

• Provide coaching services

• Comply with legal and accounting obligations

• Maintain business records

You may request that your information be deleted at any time by contacting us.

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5. Sharing of Information

We may share limited personal data with trusted third-party providers that support our business operations, such as:

• Email marketing or scheduling platforms (e.g., Hubspot, Wix, Calendly)

• Payment processors (e.g., Affirm, PayPal)

These providers are obligated to protect your data in accordance with their own privacy policies.

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6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Withdraw consent to receive communications

• Request a copy of your personal information

To exercise these rights, please contact us at support@livingwellcoaches.com.

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7. Links to Other Websites

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

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8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will be posted on this page with the revised date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please email us at: support@livingwellcoaches.com